Frequently Asked Questions

What if I have additional questions?

For any questions please reach out to Matt or Jodie at theteam@spokeandsolace.com at any time. We look forward to helping.

How long does it take to process my order?

Every order is made to order. We are a small but efficient team and like to keep on top of production no matter how busy. We try to get ever order out within 3 business days. If we experience any significant delays we will let you know. Pop an email over to us theteam@spokeandsolace.com if you have any quesions regarding your order.

If I am returning an item for exchange or refund, when will It be processed

Any return whether an exchange or refund is processed within 3 business days from receipt of the returned items. Please ensure you include your order number with the returned items. Please contact us theteam@spokeandsolace.com if you have any questions regarding returns.